As you may have noticed, we are currently experiencing a technical hiccup in LearnWorlds. This article aims to inform you about the temporary issue affecting the courses and explain the temporary inconveniences you might be encountering. Our team is dedicated to resolving this as swiftly as possible to ensure a seamless learning experience.

Peer Support will update this Help Center article as soon as the issue is resolved.

Table of contents:

• Understanding the Current Technical Issue
• Troubleshooting Steps to Follow

Understanding the Current Technical Issue

Visual Errors in Course Loading

You may notice a variety of visual errors while trying to access/view course materials. For example, incomplete page loads or distorted layouts. Rest assured, the technical team at LearnWorlds is actively working to resolve this.

Troubleshooting Steps to Follow

1. Log out of your MVP School account.
2. Clear the browser's data. To clear the cache, simply press: Ctrl + F5 for Windows or cmd + shift + r for Mac.
3. Make sure you have installed the latest browser version.
4. Restart your router & device.
5. Try from a different browser or device.
6. Try from an incognito window. If it works from the incognito window, then it means that a browser add on/extension is causing the issue.

Contact Support

If you encounter any other issues or need assistance, please do not hesitate to contact our support team. We are here to help!